Journal
Notes on B2B client acquisition, cold outreach, and growing a service business.

Three Times I Built for the Wrong Buyer, and What It Cost
The most popular thing I ever published brought me no clients. That, a clinic marketing business and a training program, and the filter I use now.
· 4 min read

How Many Meetings You Need to Hit a Revenue Target
Work backwards from a revenue target to the meetings, then to the contacts. A worked example, the ratios I use, and where the published benchmarks lie.
· 5 min read

What to Do When a Prospect Goes Silent After a Call
A good discovery call went quiet eleven days ago. Here are seven steps that keep the conversation alive, and the one message you should never send.
· 5 min read

How to Cut No Shows on Calls Booked From Cold Outreach
Cold-booked B2B meetings no-show at about 32% on 2026 benchmarks. What actually causes it on cold-sourced calls, and the fixes that work before the invite.
· 5 min read

The Same Cold Email, 2% and 7.5% Reply Rates
The same cold email gets 2% replies at one B2B company and 7.5% at another. Here is the audit buyers run before replying, and how to run it yourself.
· 6 min read

Is Scraping LinkedIn and Cold Emailing Actually Legal
GDPR, PECR, CAN-SPAM and LinkedIn's own terms, answered plainly with official sources, plus the test that matters more than legality for your reputation.
· 5 min read

Questions to Ask Before You Hire a Lead Gen Agency
Eight questions to ask any outbound or lead generation agency before you sign, what good answers sound like, and the red flags worth walking away from.
· 6 min read

Is LinkedIn Sales Navigator Worth It for a Small Team
Sales Navigator prices, checked this month, plus the capacity question that decides whether a small B2B team should pay for it or skip it entirely.
· 4 min read

How I Pick the Market Before I Write a Single Email
How to choose the market your outbound targets: what your past deals tell you, the volume math, why deal size decides everything, and geography.
· 6 min read

Why Open Rate Is the Wrong Number to Judge a Campaign
Cold email open rates have been unreliable since 2021. Why the number breaks, the one job it can still do, and the six columns worth tracking instead.
· 4 min read