Journal
Notes on B2B client acquisition, cold outreach, and growing a service business.

ICP or Buyer Persona, and Which One Filters a List
An ICP filters companies. A persona shapes the message. Here is the rule for which one you build first, and where the titles should come from.
· 4 min read

What a Qualified Meeting Should Mean in Your Contract
Qualified meeting means whatever the contract says. Six things the definition needs, sample clause wording, and an audit of the deal you already signed.
· 5 min read

The Cold Email Subject Lines That Actually Get Opened
Copied subject lines stop working the week they get popular. Here is what the open-rate studies actually disagree about, and how to find your own.
· 6 min read

Why Your Outbound Stopped Working After a Good Start
Your cold email worked, then stopped, and nothing in the copy changed. The three real causes of a dying outbound campaign and how to tell them apart.
· 5 min read

How to Bring Old Leads Back Without Burning the List
Old B2B leads go cold for reasons that expire. Here is how to sort a stale list into four groups and reopen each one without wrecking your domain.
· 4 min read

When to Switch Outbound Agencies and When to Wait It Out
Month two is too early to fire a lead gen agency and month six is late. A month by month read on what should be true, and the handover question to ask first.
· 5 min read

Why Your Cold Emails Are Landing in the Spam Folder
Cold email lands in spam for six reasons, and copy is not one of them. Here is the order I check them in, and what each one actually takes to fix.
· 6 min read

What a Good Bounce Rate Is and What Causes Bounces
Under 2% is the standard answer for cold email bounce rate. Here is why I work to under 0.5%, what bounces really tell you, and how to fix the cause.
· 3 min read

How to Qualify a Lead Before You Put It on the Calendar
A six point filter to run in the reply thread before you send a calendar link, plus an audit of your last twenty booked calls to see what slipped through.
· 5 min read

Why Most Outsourced SDR Programs Quietly Stop Working
Outsourced SDR programs rarely blow up. They fade. Here are the five reasons a program stops producing by month four, and the checks that catch it.
· 7 min read