Grant Cardone's cold call script is a short call with one job: booking a meeting. The widely shared outline has seven steps:
- Greet with your name and company.
- Give the reason for the call.
- Ask a few qualifying questions.
- Check who else is involved in the decision.
- Ask for the appointment.
- Have the prospect write it down.
- Lock it in by asking whether anything would stop them from showing up.
Nothing gets sold on the call itself. That goal is right for B2B. Most of the delivery is not.
Where I stand: I don't cold call. We work mostly through email and LinkedIn, and offer warm calls to warm lists as an add-on. The call numbers below are researchers' numbers.
What are the seven steps, and who was the call selling to?
The steps come from a one-page outline that circulates online under Cardone's name, labeled Greet, Reason, Qualify, DM (decision-maker), Appt, Write and Lock, with fill-in lines such as "The reason I am calling is".
The call people most often study is a recorded Cardone sales call, transcribed word for word in a 2018 blog post. He pitches his own company's sales training. He asks how many salespeople the business has, then how many managers, so the person on the line runs a sales team. Near the end he tells the prospect to write his name down with a dollar sign beside it.
Why does the script sound so aggressive to B2B buyers?
I read the pressure as part of the pitch. A sales manager shopping for sales training is judging how well the seller handles a conversation, so force on the phone can count in its favor. A CFO choosing software, or an IT director choosing a support partner, has no such reason to welcome it. For the wider picture, see what surveys say about how B2B buyers respond to cold outreach.
The pattern interrupt works the same way. It says something unexpected to break the "not interested" reflex. A sales manager who enjoys the game may give you ten seconds. A buyer with a procurement process may hear a trick, and that doubt can follow you to the next touch.
The first message that pitches is the one buyers ignore fastest. So my team's first touch sells only the meeting, nothing else. Cardone gets half of this right: he never sells training on the call. He sells the meeting with a lot of force, and in my experience B2B buyers tune the force out.
What do recordings of real B2B cold calls show?
The York St John study, published in 2020, covers 150 recorded B2B cold calls in British English. In 117 of the 150 calls a receptionist answered first. Only 33 reached the relevant person directly, so the greet step usually lands on a gatekeeper.
Of 41 callers, 32 gave a first name and company as if the prospect already knew them.
A second study, published in 2023, looks at 159 recorded B2B cold calls. Prospects resisted in two ways:
- Blocks ended the sale: an in-house provider already covers it, or a longstanding contract is in place.
- Stalls delayed it: send it by email, or call back next week.
Callers who kept a meeting alive gave ground on when the meeting happened, never on whether. "Send me an email" needs a prepared answer too; I cover how to answer 'send me an email' and similar objections in writing separately.
Neither study reports conversion data, so they show what happens on these calls without proving which approach wins.
Which parts of Cardone's script carry over to B2B, and which should you drop?
| Step | What Cardone's version does | Decision for B2B | What to do instead |
|---|---|---|---|
| Greet | Name and company in one line | Keep | Name, company, one line |
| Reason | "The reason I am calling is" | Change | Tie it to something true about their account; a generic reason invites a block |
| Qualify | Fit, main issues, and "why have you not done this already?" | Change | One question that matters to their role; a quiz feels like an interrogation |
| Decision-maker check | Asks who else will be involved | Keep, and ask early | "Who else weighs in on this?" Buying groups are normal in B2B |
| Appointment | Asks for a time to meet | Keep | A short call on a specific day |
| Write it down | Prospect writes the caller's name down | Drop | Send a calendar invite |
| Lock | Asks if anything would stop them showing up | Change | A plain confirmation before the meeting |
Before you dial or send anything, make four decisions: the meeting is the only ask, who decides, one question, and answers to the two common stalls.
My test for any named script: keep a line only if it sounds normal read aloud to a buyer who has never heard of you. For the first ten seconds specifically, see cold call opening lines B2B buyers tolerate. "Write this down" fails. "Who else would be involved in this decision?" passes.
Is it legal to run a cold call script like this in the US or UK?
Live sales calls to businesses are not banned in either country. The law controls how you call (caller ID, opt-outs, registers, sometimes hours), and the words matter only where they misrepresent who you are. Rules read at the time of writing. This is not legal advice; confirm with a lawyer which rules reach your list.
Rules whose text is not limited to consumer lines:
- Show a number people can call back. The UK's Privacy and Electronic Communications Regulations, regulation 21, require direct marketing callers to present their calling line identity, or a line where they can be reached.
- Stop when a UK subscriber says stop. The same regulation bars unsolicited marketing calls to a line whose subscriber has told you not to call, and to numbers on the register kept under regulation 26. A number registered for less than 28 days before your call does not count yet.
- Claim no connection you lack. The FTC's Telemarketing Sales Rule bars misrepresenting a seller's affiliation with, or endorsement by, any person or government body. Parts of the rule reach only some business calls, so treat this as a floor for honesty.
US rules written around consumer and residential calls (check whether your calls fall inside them):
- Transmit caller ID. Under the same FTC rule, failing to transmit your number, plus the telemarketer's name where the carrier makes it available, is an abusive practice.
- Respect calling hours. FCC rules limit telephone solicitation of residential subscribers to the hours from 8 a.m. to 9 p.m., local time where the recipient is.
- Act on "don't call me" during the call. The FCC's consumer guide says telemarketers must comply immediately with a do-not-call request made on the call.
How do you turn the script into an email and LinkedIn sequence?
The structure carries over intact, spread across weeks instead of one call. My team opens with a LinkedIn touch and sends the email after it. Our plan is 5 to 6 touches over several weeks, split between LinkedIn and email. I set the goal at conversations started, not calls booked, since calls grow out of conversations and clients grow out of calls.
| Touch | Channel | Cardone step it carries | What it says |
|---|---|---|---|
| 1 | LinkedIn connection request | Greet and reason | One line on why you picked them |
| 2 | LinkedIn message | Qualify and decision-maker check | One question about how they handle the problem, and who owns it |
| 3 | Reason and appointment | The sample below | |
| 4 | Stall handling | Offer a different week, same meeting | |
| 5 | New angle, same ask | A different problem or a piece of proof | |
| 6 | Email or LinkedIn | Close the loop | A last note that leaves the door open |
Touch 3, written as an example for a made-up IT support provider and a logistics firm's head of IT:
Subject: Support cover for your new Manchester depot
Hi Dana, thanks for connecting last week. I'm Tom at Halden IT. We run out-of-hours IT support for logistics firms with sites open around the clock.
I'm writing because your new Manchester depot runs night shifts, which is the cover our team is built for.
Is IT support chosen centrally at your firm, or by each site? If it's yours, would 15 minutes next Thursday be useful? If it's someone else's call, who should I speak to?
That covers five of Cardone's steps in about 75 words, without asking anyone to find a pen. Then come the follow-ups. In our campaigns, the third one usually works best. Leave real time between touches.
Instantly's 2026 cold email benchmark found 58% of replies come from the first email and 42% from later steps. The same report names 4 to 7 touches as the best range; past seven, returns shrink unless each touch brings something new. For the full mechanics, see how to run LinkedIn and email as one sequence.
What happens after the meeting is booked?
I treat getting the meeting and winning the deal as separate jobs. The lock step guards only the first. A no-show is rarely rudeness: the prospect agreed on a whim, had a hectic week, then looked up who they were meeting and found little to reassure them.
So the B2B lock is a confirmation that adds something useful, plus a LinkedIn profile for whoever takes the meeting, because the buyer will look it up. More on how to cut no-shows on cold-booked calls.
For clients who ask, my team can also phone people on a warm list: those who have replied, engaged or opted in. Keep Cardone's one-job structure and drop the pressure and the pen. Whatever the channel, every touch gets one job: the meeting. Fix that first.
Have a script you inherited and doubt which lines still earn their place? Book a call and paste it in. I will mark the lines a buyer would skip.
Questions about the Cardone script and cold calling
What is Grant Cardone's 40-40-20 rule?
The 40-40-20 rule is usually told like this: 40% of results come from the list, 40% from the offer and 20% from the copy. It is not part of the call outline. I found no measured study behind it, so treat the exact split as folklore. The order is right, though: copy cannot fix a bad list.
What is the 80/20 rule in cold calling?
People use it in two ways. One version says the prospect should do most of the talking, roughly 80% of the call. The other says a small share of accounts produces most of your meetings, so your research time belongs there. Neither is a measured law, just a reminder to listen more and build a better list.
Can an AI voice agent run the script for you?
Only with great care. The FCC's consumer guide, written for calls to people at home and on mobile phones, treats a call in an AI-generated voice as unlawful without the recipient's agreement, unless the caller has an exemption. A synthetic voice reading a pressure script to strangers pairs the riskiest legal position with the delivery B2B buyers like least.
Do you need a script for cold calling?
You need decisions more than wording. The callers in the York St John recordings steered each call on their own judgment with no strict script, though the study cannot say whether that helped. Make the four decisions from the table section first, then talk like a person.
What is a pattern interrupt in a cold call?
Typical examples are admitting it is a cold call up front, or joking about the interruption. Neither study cited here measured it, so I would not build a call on it. For a first touch, plain beats clever.
Does cold calling work in B2B?
The research above describes how these calls go, not how often they win. I don't cold call, so I won't quote you a success rate. If you want to test calls, start with a small warm list of people who already replied, and check whether the meeting ask lands.
